Next Day - This is the next working day from when we dispatch. Can be delivered up to 6pm. Orders that arrive after 12 midday are not guaranteed to be frozen.
Next Day Before 12 - Your order will arrive before 12 midday and we guarantee that it will be frozen upon arrival. (Read the FAQ's regarding frozen conditions)
We only dispatch Monday to Thursday (except Bank Holidays)
Orders placed before 2pm Monday to Thurday will be dispatched the same day as long as we have the product in stock. Our most popular products will always show as IN STOCK but we may be waiting on a delivery. In this case we will always let you know.
We always use sufficient material such as ice packs, bubble wrap, foil and poly boxes to ensure that your order arrives still frozen. We will adjust how we do this based on the weather.