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Because the products we sell are perishable and classed as Cat 2 animal by products, we do not accept any returns. This does not affect your statutory rights.

There are 3 main reasons why you should need or want to return.

1. Because you have made a mistake or changed your mind.
In this situation, we are un able to do anything about this.

2. Because we made a mistake with your order.
In this situation, you must make us aware within 1 hour of receiving you order.

3. Because your order has arrived not frozen.
In this situation, you must make us aware within 1 hour of receiving you order.

Please refer to our FAQ page by clicking here.